PODICRASQ: a simple acronym to perform a business survey

When performing an audit or a business scan to coach from a Current State to a Future State I’m considering several views:

  • human aspect
  • expectations from the board, the stakeholders, the linemanagers, the employees of all value streams
  • feasibilities from the staff, availabilities (example competencies, financials, financial ruling …)

Now let’s put some structure.

I’ve put together these aspects under the umbrella of an acronym:  PODICCRASQ

PODICCRASQ stands for:

  • Processes
  • Organisation
  • Databases & Information exchange
  • Infstructure
  • Conformity & Culture
  • Cost
  • Risks
  • Applications – Architecture
  • Services
  • Quality


describes HOW we will perform some ACTIVITIES to deliver a PRODUCT

so we develop a product breakdown structure (PBS)

product breakdown structure 02


describes WHO will be the ACTORS in the PROCESS LIFE CYCLE, what kind of ROLE the ACTORS have to perform

so we develop an organizational breakdown structure (OBS)




describes the DATABASES,  the DELIVERABLES, the FORMATS of the fields

we collect all types: invoices, sales orders, way bill, RMA, transport notification, …


describes the needed tools (i.e. if IT oriented then the infrastructure addresses the server – client – topology)


describes the frameworks to fit with the house rules

  • order 2 cash
  • procure 2 pay


describes the real cost of all process activities using Value Stream Analysis


describes all risks encountered when executing





describes the infrastructure needed to run the business in terms of Hardware / Software solutions


describes KPI’s


describes the metrics


People, Process and Technology initiatives of an organisation more closely with its business strategy and vision to support and help innovate new business strategies and meet long term objectives.

In the analysis we do not forget to picture the wanted deliverables (example the process must generate an order, an invoice, manage bill of lading …)

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